VAF Instruments is the most preferred supplier of the top 100 shipyards and market leader in maritime measurement systems today. Why? Because we continuously strive to improve our products and service in order to serve you better.
For one, VAF Instruments offers its customers the best, longest and most comprehensive guarantee in the maritime industry. Secondly, with a global service organisation, VAF Instruments offers a unique level of customer service. When you look for reliability and service, VAF Instruments is the logical choice.
Our company is based on your success. Our processes and the way we do things are designed around five guiding principles. These five principles define how we want to make a difference for you and who we are as a company.
We’re proud to be market leader in maritime measurement systems
Our customer is the focal point of everything we do. Your success is our priority. The key criteria for each decision and activity are whether this decision or activity adds value to your business and the business of your clients. In our organisation there is no place for arrogance. Instead we encourage a 'how-can-we-do-things-better' mentality. We listen empathically and respond to every specific question you might have.
Personal & Tailored
No matter how many thousands of clients we serve annually, no one will ever be 'just' a client to us. We are proud to serve over 70% of the top 100 shipyards worldwide and call them our clients. Some of the biggest names in the maritime industry as well as the process industry depend on our instruments to keep critical business processes running.
Quality as a Lifestyle
We believe quality is a way of life; an integral part of our organisation. The ISO 9001 certification in 1992 is just an illustration for this. But for us, quality goes beyond checking whether a product meets certain criteria. Besides that, quality isn't decided upon solely by the management team, but it is a mentality. We constantly think about how we can make your life easier by further improving the way things are done.
You rely on our products 24 hours a day 7 days a week for your ships and installations. If an incident occurs it needs to be acted upon swiftly and effectively. Minimum response time requires a global service network. We understand that our instruments are critical to your performance. This means we will do anything to prevent any down time related to our instruments. But it also means we will respond quickly in case something goes wrong, 24/7, around the clock and around the globe.
You need to rely on our instruments to meet expectations. Not just today but everyday for as long as your ship or process lasts, long into the future. You need the latest technologies to compete in the marketplace. You need be sure you have the most advanced, reliable and cost-effective technology available. You expect a company to demonstrate its trust and its commitments to its clients by guaranteeing the quality of its products. You can expect more from VAF products. We give a standard two year guarantee on all our products, the longest and most comprehensive guarantee in the maritime industry.